I have 26 years of experience in my field. I’ve worked in multiple roles both in dealerships and alongside them. I’ve worked at an OEM level and a corporate level. I’ve mentored and trained sales teams in customer service and phone skills and provided extensive management training to Sales Managers. I’ve worked extensively with CRM systems and challenged service departments to look beyond their CSI scores.
I want to challenge you to think differently, to hire differently, to mentor and coach differently – that is, if you want your business to remain relevant in this evolution that’s taking place.
6-12 participants per group. 12 Weeks in duration.
Weekly or fortnightly sessions. 16 meetings in total. One on one or one to many.
Creates a team environment a pipeline of leaders and increased productivity weekly sessions over 12 weeks.
Are your processes really working? Challenge your thinking. Keep your business relevant.
It’s all about personal branding alignment with business and product.
What do your customers really want? Are you sales staff listening to them effectively?
Build your own branded